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Terms and Conditions

Last updated: 2 June 2025

These terms and conditions ("Terms") govern your use of services provided by IT'S SHOWTIME LIMITED trading as Vicky Jackson ("we", "us", or "our"), a private limited company registered in England and Wales (Company Number: 08979971, VAT Registration Number: 467457353).

1. Booking and Engagement

1.1 Confirmation

All bookings are not confirmed until:

  • We issue written confirmation by email
  • The required deposit (if applicable) has been received

1.2 Quotations

  • All quotations are valid for 30 days from the date of issue
  • All prices quoted are EXCLUDING VAT unless explicitly stated otherwise
  • VAT will be added at the prevailing rate (currently 20%)
  • Quotations are subject to change based on final requirements

2. Payment Terms

2.1 Deposits

  • A non-refundable deposit of 25% is required to secure bookings for first-time engagements (new venues/bookers)
  • This deposit requirement does not apply to repeat bookings where an established business relationship exists
  • The deposit must be paid within 7 days of booking confirmation
  • Failure to pay the deposit may result in cancellation of the booking

2.2 Final Payment

For New Clients:

  • The full balance must be paid prior to the date of the engagement
  • Failure to pay the balance will result in cancellation of the performance
  • The full fee remains payable regardless of cancellation for non-payment

For Existing Clients:

  • The balance must be paid within 7 days of the engagement unless specifically arranged in advance

For All Clients:

  • Overdue payments will incur interest at 8% above the Bank of England base rate (as per the Late Payment of Commercial Debts (Interest) Act 1998)
  • Non-payment will result in legal action, with all associated legal costs and court fees added to the outstanding amount

2.3 Methods of Payment

We accept payment by:

  • Bank transfer only (details provided on invoice)

3. Cancellation Policy

3.1 Cancellation by Client

If you cancel your booking:

  • More than 60 days before the event: Deposit retained, no further charges
  • 29-60 days before the event: 50% of total fee payable
  • 28 days or less before the event: 100% of total fee payable

3.2 Cancellation by Us

We reserve the right to cancel a booking in exceptional circumstances. If we cancel:

  • All fees paid will be refunded in full
  • We will endeavour to provide alternative dates where possible
  • We accept no liability for consequential losses

3.3 Postponement

  • All postponements are treated as cancellations and subject to the cancellation charges above
  • If you wish to rebook for a different date, this will be treated as a new booking

4. Performance Requirements

4.1 Technical Requirements

The client agrees to provide:

  • An appropriate, staged performance area
  • Professional quality sound and lighting equipment suitable for the venue
  • Compliance with our technical requirements as detailed at vickyjackson.com/tech
  • Safe and accessible load-in/load-out facilities

What we provide as standard:

  • Our own backline
  • In-ear monitoring system (IEMs) for most performers
  • Split input system for monitor mixing
  • Vicky's vocal microphone

What the venue must provide:

  • All other microphones and DI boxes as per our technical requirements
  • Wedge monitor for guitarist (with mix if unpowered)
  • Backup vocal wedges at front of stage
  • All necessary XLR cables and connections
  • Stage boxes positioned stage left (or additional cables to reach our splitter)

What we do NOT provide (unless specifically agreed and charged separately):

  • Front of house sound engineer
  • PA system
  • Lighting rig

Any requirement to use venue-provided backline, drum kit, or microphones must be agreed in advance.

4.2 Changing Facilities

The client must provide:

  • A private, secure changing room not accessible to the public
  • Dry conditions with electrical points
  • Secure storage for personal items during performance
  • Bottled water for performers

4.3 Health and Safety

  • The client is responsible for all health and safety requirements at the venue
  • Adequate security must be provided for both performers and equipment
  • We reserve the right to refuse to perform if conditions are deemed unsafe
  • The client must provide evidence of appropriate public liability insurance

5. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to:

  • Acts of God, natural disasters, or severe weather
  • War, terrorism, or civil unrest
  • Government restrictions or regulations
  • Pandemic or epidemic
  • Industrial action or transport failures

In such cases, we will endeavour to reschedule the performance at no additional cost.

6. Liability and Insurance

6.1 Our Liability

  • We maintain appropriate public liability insurance
  • Our total liability shall not exceed the total fee for the booking
  • We are not liable for indirect or consequential losses

6.2 Client Responsibilities

The client is responsible for:

  • Obtaining necessary licences (music, entertainment, etc.)
  • Ensuring adequate insurance for the venue and event
  • Any damage to our equipment caused by their negligence

7. Intellectual Property

7.1 Recordings

  • No professional audio or video recording is permitted without prior written consent
  • Social media sharing of short clips by attendees is generally permitted

7.2 Promotional Use

  • The client may use our name and images for event promotion
  • We reserve the right to request removal or amendment of materials that are poor quality, misleading, or potentially damaging to our professional brand
  • Professional media assets are available at www.vickyjackson.com/media

8. Data Protection

We process personal data in accordance with UK GDPR and our Privacy Policy.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to update these Terms. The version applicable to your booking is the version in effect at the time of booking confirmation.

Contact Information

For questions about these Terms, please contact:

IT'S SHOWTIME LIMITED trading as Vicky Jackson
Email: vicky@vickyjackson.com
Registered Office: 4 Old Budbrooke Road, Hampton Magna, Warwick, England, CV35 8RS
Company Number: 08979971
VAT Registration Number: 467457353

By confirming a booking with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.